{"id":11260,"date":"2024-08-26T08:56:54","date_gmt":"2024-08-26T06:56:54","guid":{"rendered":"https:\/\/kavotti.com\/faq\/"},"modified":"2024-08-26T08:56:54","modified_gmt":"2024-08-26T06:56:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/kavotti.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"pl-11260\"  class=\"panel-layout\" ><div id=\"pg-11260-0\"  class=\"panel-grid panel-has-style\" ><div class=\"container panel-row-style panel-row-style-for-11260-0\" ><div id=\"pgc-11260-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-11260-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3>Frequently asked questions<\/h3>\n<p>Below you will find a list of frequently asked questions with answers that may help you solve your doubts about shopping in our online store.<\/p>\n<p><strong>How do I place an order?<\/strong><br \/>  To place an order, add the selected products to your shopping cart, proceed to checkout, enter your information and select a payment and delivery method.<\/p>\n<p><strong>Can I change an order after it has been placed?<\/strong><br \/>  Changes to your order are only possible before it is shipped. Contact us as soon as possible if you need to make changes. <\/p>\n<p><strong>What payment methods are available?<\/strong><br \/>  We offer payment by Visa and MasterCard, Przelewy24, Blik, Apple Pay and Google Pay.<\/p>\n<p><strong>How long will I have to wait for delivery?<\/strong><br \/>  We ship packages up to 3 business days, and the delivery time depends on the selected shipping method.<\/p>\n<p><strong>Can I track the status of my shipment?<br \/>\n<\/strong>Yes, once the package is shipped, you will receive an email with a tracking number to track its status online.<\/p>\n<p><strong>Can I return the product if I don't like it?<\/strong><br \/>  Yes, products can be returned within 14 days from the date of receipt of the shipment without giving a reason.<\/p>\n<p><strong>How do I return a product?<\/strong><br \/>  Contact us for return instructions. The product must be returned in its original packaging and condition. <\/p>\n<p><strong>What should I do if I received a defective product?<\/strong><br \/>  If the product is damaged, please contact us immediately so that we can quickly resolve the problem. You can also write a letter of complaint, which you can find on our website under Terms and Conditions. Send it to info@kavotti.com  <\/p>\n<p><strong>Where can I find information about promotions and new products?<\/strong><br \/>  Information about promotions and news is regularly published on our home page and in a newsletter to which you can subscribe.<\/p>\n<p>We hope these answers are helpful. If you have additional questions, don't hesitate to contact our customer service department. We are here to help!  <\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Below you will find a list of frequently asked questions with answers that may help you solve your doubts about shopping in our online store. How do I place an order? To place an order, add the selected products to your shopping cart, proceed to checkout, enter your information and select a [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"content-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-11260","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/pages\/11260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/comments?post=11260"}],"version-history":[{"count":0,"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/pages\/11260\/revisions"}],"wp:attachment":[{"href":"https:\/\/kavotti.com\/en\/wp-json\/wp\/v2\/media?parent=11260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}